Artificial Intelligence
6 mins
How AI is Enhancing Underwriting in NPL Acquisitions

The acquisition of non-performing loans has traditionally been a high-risk, labour-intensive process. Today, artificial intelligence is revolutionising how distressed debt is evaluated and acquired, with institutions leveraging AI to analyse vast portfolios in minutes rather than months, potentially unlocking billions in previously inaccessible value.
Financial institutions across Europe regularly find themselves overwhelmed by stacks of loan files, meticulously cross-referencing borrower histories against property valuations and legal documentation. The consequences of this inefficiency are measurable and significant. Acquisition opportunities are missed due to protracted due diligence timelines. Risk premiums are unnecessarily elevated due to information gaps. Valuable assets remain constrained on bank balance sheets rather than being efficiently redeployed. However, a methodical transformation is now underway as artificial intelligence technologies are systematically enhancing NPL underwriting and acquisition processes.

Artificial intelligence is fundamentally transforming this landscape. According to McKinsey, financial institutions implementing AI in loan underwriting processes can reduce operational costs by up to 30% while significantly decreasing the time required for due diligence. With approximately €86 billion in European commercial real estate loans facing refinancing shortfalls through 2026, the need for more efficient NPL evaluation has never been more urgent.
The Challenge of NPL Underwriting
NPL portfolios present unique underwriting challenges that distinguish them from performing loan evaluation:

●     Incomplete or outdated documentation: NPLs frequently suffer from missing or outdated borrower information, requiring extensive investigative work.

●      Complex valuation variables: Accurate valuation must account for recovery timelines, legal costs, and jurisdiction-specific foreclosure procedures.

●     Heterogeneous asset pools: Most NPL portfolios contain diverse loan types with varying collateral, making standardised evaluation difficult.

●      Time sensitivity: Market opportunities in distressed debt move quickly, with competitive advantages often going to the fastest analysts.

●     Regulatory compliance: Varying regulations across jurisdictions add complexity to cross-border NPL acquisitions.
According to a 2024 study by Accenture, traditional NPL underwriting processes can take between 45-90 days for portfolio evaluation, with analysts spending approximately 40% of their time on non-core activities like data gathering and document processing.
AI Technologies Transforming NPL Underwriting
Several AI technologies are fundamentally changing how institutions approach NPL underwriting:
Machine Learning and Predictive Analytics
Machine learning algorithms can analyse vast historical datasets to identify patterns and correlations that help predict recovery rates, timelines, and costs. Models trained on previous NPL performance can detect subtle indicators of value that human analysts might miss. AI systems can evaluate hundreds of variables simultaneously, from macroeconomic factors to property-specific data points, creating more nuanced risk profiles. These advanced algorithms continuously learn from outcomes, refining their predictive capabilities over time.
Natural Language Processing for Document Analysis
Natural Language Processing (NLP) has revolutionised document analysis in NPL underwriting. Advanced NLP systems can extract critical information from unstructured loan documentation, including legal contracts, property reports, and correspondence. This technology can process thousands of documents in hours rather than weeks, identifying key terms, obligations, and potential issues.

According to ResearchGate, AI-based document extraction reduces processing time by up to 80%, allowing underwriters to focus on higher-value analysis rather than manual data gathering.
Computer Vision for Property Assessment
Computer vision technology analyses property images and videos to assess collateral quality and condition. This function is particularly valuable for NPL portfolios secured by real estate, where physical inspections would otherwise be required for each property.

AI systems can detect signs of property deterioration, estimate repair costs, and validate occupancy status through visual data analysis. By integrating with geospatial data, these systems can evaluate location quality, access to amenities, and neighbourhood trends—all factors that significantly impact recovery value.
The Operational Advantages of AI inNPL Underwriting
The application of AI to NPL underwriting delivers several significant operational advantages:
Faster Decision-Making and Reduced Processing Time
AI dramatically accelerates the underwriting timeline. What once took months can now be completed in days or even hours. According to a 2025 report by Deloitte, 25% of institutions implementing Gen AI are set to deploy AI agents in NPL underwriting to reduce evaluation time and increase portfolio analysis capacity.

This speed allows institutions to act on market opportunities quicker, evaluate larger portfolios, and redeploy human capital to higher-value activities. The elimination of manual data extraction and initial screening processes removes major bottlenecks in the underwriting workflow.
Improved Accuracy and Risk Assessment
AI enhances underwriting accuracy by minimising human error and subjective bias. Machine learning models can detect subtle patterns in borrower behaviour and collateral quality that might otherwise go unnoticed. These systems can also quantify uncertainty and provide confidence intervals for recovery projections, giving decision-makers a clearer understanding of risk exposure.
A 2024 study by ResearchGate found that AI-powered risk assessment models improved recovery forecasting accuracy compared to traditional methods. This improved accuracy translates directly into better pricing decisions and more efficient capital allocation.

Plus, AI enables sophisticatedportfolio segmentation based on recovery potential. By analysing hundreds ofvariables simultaneously, AI can identify pools of loans with similarcharacteristics and recovery profiles. This granular segmentation allowsinstitutions to prioritise high-potential assets and develop tailored recoverystrategies for different segments.
The Future of AI in NPL Underwriting
The evolution of AI in NPL underwriting continues to accelerate, with several emerging trends poised to further transform the industry:
●     Reinforcement learning models that continuously optimise recovery strategies based on real-world outcomes

●      Enhanced alternative data integration from social media, satellite imagery, and Internet of Things (IoT) devices

●      Blockchain integration to improve data security and streamline cross-border NPL transactions

●      Explainable AI solutions that provide transparency into decision-making processes for regulatory compliance
As these technologies mature, real estate-focused institutions that embrace AI-driven underwriting will gain significant competitive advantages in NPL markets. According to a report from Gartner, worldwide spending on generative AI is projected to reach $644 billion in 2025. This substantial figure reflects a 76.4% increase compared to generative AI expenditures in 2024, highlighting the technology's accelerating adoption across global markets.
Conclusion
Artificial intelligence is fundamentally reshaping NPL underwriting, enabling faster, more accurate, and more comprehensive portfolio evaluation. AI allows institutions to unlock value in distressed debt markets that were previously inaccessible due to information and process constraints.

Prop.com’s PropCapital NPL acquisition strategy incorporates advanced AI technologies to evaluate distressed real estate debt with speed and precision. By combining machine learning models with domain expertise, we're able to identify value opportunities in complex NPL portfolios that traditional analysis might miss, delivering superior risk-adjusted returns for our investors.
Ready to explore AI-powered NPL acquisitions for your investment strategy? Contact us today or book a private consultation to learnmore.